Proactive Customer Success Software
Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.
Gain more visibility into your customers
Quickly see account health, support tickets, billing history, communications, and user engagement.
Key features:
- Account 360
- Data Integrations
Identify risks and opportunities
Proactively address customer churn, and identify new advocates or expansion opportunities.
Key features:
- Customer Health
- Proactive Alerts
Boost CSM productivity
Standardize workflows, automate tasks, and establish best-practices for your Customer Success team.
Key features:
- Success goals
- Email automation
- Team Management
Uncover valuable customer insights
See key metrics like churn, expansion, product adoption, and customer health.
Key features:
- Reporting and Analytics
- Customer Segmentation
Powerful, easy to use Customer Success Software
Leading B2B software and subscription companies trust Freshsuccess.