Proactive Customer Success Software

Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.

Gain more visibility into your customers

Quickly see account health, support tickets, billing history, communications, and user engagement.

Key features:

  • Account 360
  • Data Integrations

Identify risks and opportunities

Proactively address customer churn, and identify new advocates or expansion opportunities.

Key features:

  • Customer Health
  • Proactive Alerts

Boost CSM productivity

Standardize workflows, automate tasks, and establish best-practices for your Customer Success team.

Key features:

  • Success goals
  • Email automation
  • Team Management

Uncover valuable customer insights

See key metrics like churn, expansion, product adoption, and customer health.

Key features:

  • Reporting and Analytics
  • Customer Segmentation

Powerful, easy to use Customer Success Software

Leading B2B software and subscription companies trust Freshsuccess.